Our Company

With offices in Florida and South Carolina, CC&M Inc. has been providing exceptional technical and computer consulting services to thousands of businesses since 1992.  We are an IBM Business Partner providing network security solutions and products with the Trusted Space biometric software suite. Through the services division of CC&M, we also provide hardware maintenance on mid-range equipment.

CC&M is also an authorized dealer for the full line of Canon imaging products, including multi-function color and black & white copiers, scanners, and the award-winning Image WARE document management system.

The ability of CC&M to offer world-class service level agreements translates into responsive service, prompt delivery of business-critical parts, and timely return to on-line status of equipment based on prearranged response times.

CC&M's Disaster Recovery and business continuity capabilities are provided through two privately owned data centers located in Kissimmee, Florida, and Greenwood, South Carolina. These data centers offer highly customizable recovery capabilities with cost-effective pricing models.

Core Competencies

Canon Office Equipment
CC&M offers a full line of Canon copiers ranging from compact desktop PC Copiers to high-speed digital multifunction systems with both color and black-and-white output. Versatile, productive and award winning, Canon copiers meet the demands of any size business.

• Authorized Sales and Service Center for Full-Line Canon Office Equipment

• Color Networked Copiers, Color Printers, Black and White copiers, Scanners, Large Format Plotters

• Electronic Document Management Software

• Canon image WARE

• New or Refurbished Products / Pre-sale & Post-sale service and support.

• All service technicians are CC& employees

• Authorized Resellers for major computer equipment manufacturers

Data Vaulting
CC&M assures your organization’s ability to recover all digital data from unplanned events that can impact your business operations.

• Approved FDIC Site Requirements
  
• Data Backup Solution
  
• Electronic Vaulting-Off-Site Data Transfer
  
• Cold Site-Equipment and resource duplication
  
• Hot Site/Off-Site equipment alternate processing site
  
• Warm Site-Part equipped alternate processing site
  
• Off-Site Storage Facility-Remote location for backup

Remote Monitoring
24/7 secure network monitoring designed to minimize costly downtime by detecting and isolating network problems.

• Monitoring of LAN segments & WAN links
  
• Server Platforms
  
• Workstation Support
  
• Automated Troubleshooting
  
• Immediate Response Recognition/Field Technician Dispatch

Trusted Space
A Single Sign-On Security Solution for protected access through company network – Total, Secure, Access

• Protection from unauthorized computer access
  
• Streamlines access to sensitive information
  
• Network Authentication Security
• Multiple Biometric Authentication Vendors
  
• Time Clock Feature
  
• Virtual Desktops & Workstation Security
  
• Administration Audit Reporting

Support Services 
Preventative Maintenance Service & Systems, Consulting, In-Shop, On Location and/or Remote Repair

• Installation/Relocation Services
  
• Convenient Outsourcing Service
  
• Connectivity Services (LAN & WAN Networking)
  
• Hardware/Software Upgrades & Conversions

Web Services
Designing and hosting your business web site

• Web & E-Mail Hosting
  
• Domain Administration

Management Team

CC&M is led by a team of highly qualified professionals with experience and a commitment to excellence.

• Darla Dunkman, Partner
  
• Rocky Dunkman, Partner
  
• Mark R. Fugett, Partner
  
• Richard Neuman, Chief Technology Officer
  
• Carl Michel, Chief Financial Officer
  

Contact Us

You may contact CC&M's corporate headquarters at:
Computer Consultants & Merchants, Inc.
1216 Patrick St
Kissimmee, FL 34741
Telephone: 1-800-274-0545
E-mail: info@ccm2.com